lynx   »   [go: up one dir, main page]
IDEAS home Printed from https://ideas.repec.org/a/aif/journl/v4y2020i4p144-156.html
   My bibliography  Save this article

The Role of Intellectual Capital in Organizational Performance: A Study of Small and Medium Businesses In Erbil

Author

Listed:
  • Ari Hameed
  • Aysen Berberoglu
Abstract
The main aim of this study is to investigate the relationship between three main intellectual capital’s element which they are; human capital consists of learning and education, experience and expertise, innovation and creation, the second element is structural capital which consists of system and program, research and development, intellectual property rights and third element is relationship capital which consists of strategic alliance, relationship with partners, suppliers and customers, knowledge about partners, suppliers and customers. A quantitative method applied to measure the relationship between intellectual capital and SMB performance. A random sampling method applied to find out the relationship between Intellectual capital and SMB Performance. The research was conducted in the Small and Medium Businesses in Erbil. A total of 400 questionnaires were distributed in the Small and Medium Businesses, however 312 questionnaires were received and being completed properly, and the data were collected through in hard copies. The authors applied multiple regression analysis to measure the nine research hypotheses developed by the authors, the findings revealed that the highest value was for learning and education dimension’s relationship with SMB performance on the other hand the lowest value was for experience and expertise’s relationship with SMB performance in Erbil.

Suggested Citation

  • Ari Hameed & Aysen Berberoglu, 2020. "The Role of Intellectual Capital in Organizational Performance: A Study of Small and Medium Businesses In Erbil," International Journal of Science and Business, IJSAB International, vol. 4(4), pages 144-156.
    • Handle: RePEc:aif:journl:v:4:y:2020:i:4:p:144-156
    as

    Download full text from publisher

    File URL: https://ijsab.com/wp-content/uploads/520.pdf
    Download Restriction: no
    File URL: https://ijsab.com/volume-4-issue-4/2942
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. António Ferreira & Mário Franco, 2017. "Strategic alliances, intellectual capital and organisational performance in technology-based SMEs: is there really a connection?," International Journal of Business and Globalisation, Inderscience Enterprises Ltd, vol. 18(1), pages 130-151.
    2. Santi Gopal Maji & Mitra Goswami, 2017. "Intellectual capital and firm performance in India: a comparative study between original and modified value added intellectual coefficient model," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 14(1), pages 76-89.
    3. Subramony, Mahesh & Segers, Jesse & Chadwick, Clint & Shyamsunder, Aarti, 2018. "Leadership development practice bundles and organizational performance: The mediating role of human capital and social capital," Journal of Business Research, Elsevier, vol. 83(C), pages 120-129.
    4. Byung Hak Leem & K.J. Rogers, 2017. "The moderating effect of supply chain role on the relationship between social capital and performance," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 26(1), pages 18-48.
    5. Sugeng Suroso & Tri Widyastuti & M. Noor Salim & Irma Setyawati, 2017. "Intellectual Capital and Corporate Governance in Financial Performance Indonesia Islamic Banking," International Journal of Economics and Financial Issues, Econjournals, vol. 7(4), pages 96-103.
    6. Liu, Chih-Hsing, 2017. "The relationships among intellectual capital, social capital, and performance - The moderating role of business ties and environmental uncertainty," Tourism Management, Elsevier, vol. 61(C), pages 553-561.
    7. Rossi, Cesare & Cricelli, Livio & Grimaldi, Michele & Greco, Marco, 2016. "The strategic assessment of intellectual capital assets: An application within Terradue Srl," Journal of Business Research, Elsevier, vol. 69(5), pages 1598-1603.
    8. Madhavaram, Sreedhar & Hunt, Shelby D., 2017. "Customizing business-to-business (B2B) professional services: The role of intellectual capital and internal social capital," Journal of Business Research, Elsevier, vol. 74(C), pages 38-46.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shenglei Pi & Kuei-Feng Chang & I-Tung Shih, 2021. "Research on the Performance of Human Capital at Different Organizational Levels of Pharmaceutical Corporations: Moderation of Informal Relational Capital," IJERPH, MDPI, vol. 18(15), pages 1-16, July.
    2. Ahmed Jinjiri Bala & Aminu Hassan & Muhammad Liman Muhammad, 2024. "Do board characteristics matter in the relationship between intellectual capital efficiency and firm value? Evidence from the Nigerian oil and gas downstream sector," Future Business Journal, Springer, vol. 10(1), pages 1-24, December.
    3. Abedalqader Rababah & Sarfaraz Javed & Azam Malik, 2022. "Is Social Capital a Key Factor to enhance Firm’s Performance via Manager’s Intangible Capabilities?," IIM Kozhikode Society & Management Review, , vol. 11(2), pages 207-221, July.
    4. Darima Fotheringham & Michael A. Wiles, 2023. "The effect of implementing chatbot customer service on stock returns: an event study analysis," Journal of the Academy of Marketing Science, Springer, vol. 51(4), pages 802-822, July.
    5. Hang T. T. Nguyen & Hanh Song Thi Pham & Susan Freeman, 2023. "Dynamic capabilities in tourism businesses: antecedents and outcomes," Review of Managerial Science, Springer, vol. 17(5), pages 1645-1680, July.
    6. Mota, Joao & Santos, Jose Novais, 2021. "Dynamic roles of suppliers in the specification of business services," Technological Forecasting and Social Change, Elsevier, vol. 164(C).
    7. Darron L. Shell, 2023. "Principals as Human Capital Managers: A Literature Review," International Journal of Contemporary Education, Redfame publishing, vol. 6(1), pages 37-49, April.
    8. Mukhamad Najib & Abdul Aziz Abdul Rahman & Abror Abror & Riani Rachmawati & Megawati Simanjuntak & Prita Prasetya & Dwi Suhartanto & Farah Fahma, 2021. "Leaders’ Support of Sustainable Innovation and Business Sustainability in Developing Countries: Evidence from Small and Medium Food Processing Enterprises," Sustainability, MDPI, vol. 13(23), pages 1-19, November.
    9. D. S. Amelia Oktrivina & Sugeng Suroso & Bambang Purwoko & Tri Widyastuti, 2017. "Performance the Malcolm Baldrige on State Electricity Company (PLN) in Indonesia," International Journal of Economics and Financial Issues, Econjournals, vol. 7(5), pages 413-416.
    10. Ahmad Kaab Omeir & Zahra Moradikia & Zahra Darvishzadeh, 2017. "Intellectual Capital Indicators in Universities of Iran. Case Study of Islamic Azad University of Khuzestan," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 7(3), pages 131-138, July.
    11. Yuliani Suseno & Ashly H. Pinnington, 2018. "Building social capital and human capital for internationalization: The role of network ties and knowledge resources," Asia Pacific Journal of Management, Springer, vol. 35(4), pages 1081-1106, December.
    12. Ichsan Anwary & Yahya Ahmad Zein, 2020. "Testing environmental regulations, green innovation and social distribution as determinants of environmental sustainability: a case of ASEAN region," Post-Print hal-03121036, HAL.
    13. Sun, Helin & Cappa, Francesco & Zhu, Jia & Peruffo, Enzo, 2023. "The effect of CEO social capital, CEO duality and state-ownership on corporate innovation," International Review of Financial Analysis, Elsevier, vol. 87(C).
    14. Muhammad Farhan Jalil & Wasim Ullah & Zeeshan Ahmed, 2021. "Training Perception and Innovative Behavior of SME Employees: Examining the Mediating Effects of Firm Commitment," SAGE Open, , vol. 11(4), pages 21582440211, December.
    15. Cheng-Yi Luo & Chin-Hsun (Ken) Tsai & Ming-Hsiang Chen & Jun-Li Gao, 2021. "The Effects of Psychological Capital and Internal Social Capital on Frontline Hotel Employees’ Adaptive Performance," Sustainability, MDPI, vol. 13(10), pages 1-19, May.
    16. Kucharska, Wioleta, 2022. "Tacit knowledge influence on intellectual capital and innovativeness in the healthcare sector: A cross-country study of Poland and the US," Journal of Business Research, Elsevier, vol. 149(C), pages 869-883.
    17. Yuqiu Lu & Guowei Li & Zhe Luo & Muhammad Anwar & Yunju Zhang, 2021. "Does Intellectual Capital Spur Sustainable Competitive Advantage and Sustainable Growth?: A Study of Chinese and Pakistani Firms," SAGE Open, , vol. 11(1), pages 21582440219, February.
    18. Yusuf Iskandar & Joeliaty & Umi Kaltum & Hilmiana, 2021. "The Relationship Between Intellectual Capital and Performance of Social Enterprises: A Literature Review," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, September.
    19. Guo Ying, 2024. "Digital Entrepreneurial Orientation and Green Innovation in the VUCA Era: The Impact of Cross-organizational Improvisation and Social Ties," SAGE Open, , vol. 14(3), pages 21582440241, September.
    20. Cheng, Louis T.W. & Sharma, Piyush & Shen, Jianfu & Ng, Allen C.C., 2021. "Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective," Journal of Business Research, Elsevier, vol. 127(C), pages 123-136.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aif:journl:v:4:y:2020:i:4:p:144-156. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Farjana Rahman (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.
    Лучший частный хостинг