Refund refused despite not being able to use product
I purchased the Profit Singularity course, hoping to use it for affiliate marketing, but then, as I was unable to put it to use, I asked for a refund. I was told that I was ineligible for a refund as I had not put their teachings into practice. I have worked as a course creator and a coach who helps people reach their results and from my experience both as a student/client and as a trainer/coach, I feel that rather than flatly refusing to refund a customer, the Profit Singularity team should make efforts to establish whether the client needs further assistance and guidance in order to implement successfully their system, or if the client is really unable to benefit from their system, consider a refund.
Date de l'expérience: 04 janvier 2024