noam w

Israel

Reviews

Review of Pepperstone

Review of Pepperstone


Rated 1 out of 5 stars

If you're a scalper – avoid Pepperstone.

They closed my trade at a price that was completely off-market, and when I contacted support, they blamed it on “slippage.” I checked the price at the exact moment with three different brokers, and Pepperstone’s execution was 30 cents off in GOLD (XAUUSD) – a huge difference for scalping.

Even their own agent admitted over the phone that the Ask price didn’t match the execution price. Very disappointing experience. If precision and fair execution matter to you, I strongly suggest looking elsewhere.

Date of experience: 03 April 2025

Reply from Pepperstone

Dear Rami, thank you for bringing this to our attention.

We have received the details you provided via email, and we want to assure you that your case is being treated with priority.

Our team is currently investigating the execution in question, including the pricing and slippage concerns you raised. We understand the importance of precision in trading, especially for scalping strategies, and we are committed to providing a fair and transparent trading environment.

We appreciate your patience while we complete our review, and we will follow up with you directly as soon as we have more information.

Team Pepperstone