The platform, whilst complex, which it has to be, is, if studied carefully, very efficient.
The helpdesk, which I tend to use by email, can be a little slow. That is 24 -48 hours respond time occasionally.
From not a lot of observation the commissions and spreads appear to be a little lower than the majority.
When financially joining the site the demo platform access was severely restricted. Making practicing fresh strategies impossible. I think this practice should be reviewed by CMC.
CMC Markets Reviews 2,181
•
4.0
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CMC has always been my go to trading platform.
It looks professional
It provides news and economic calendar
It provides education
It is easy to use
It provides many levels and tiers of subscriptions
I like it.
The charting facilities are good with numerous technical add-ons. Pretty user friendly with a couple of ‘ could be easiers’. Over years I have experienced relatively little in the way of slippage and spreads are ok for a relatively small account.
I have 2 ‘gripes’ - setting up a close of a trade is cumbersome involving opening another screen( with another provider
this can be done straight from the chart). Secondly that one cannot have the system open on more than one location at the same time. Eg computer and tablet. Makes following more than one trade simultaneously cumbersome
I've used CMC Markets for over a year. Their service offers competitive spreads & a vast range of products for UK & international markets, excellent charts, a useful array of trading tools & updated market data. Transfers of funds in both directions go without issue. Their mobile app is great, too. There's also a very useful demo platform for complete beginners. - Overall, CMC provide a reliable, professional spread betting service that I've found no major issues with during my time (so far). I gladly recommend CMC for experienced & relatively new leveraged traders alike.
PS: Should things change, I'll be sure to update my review accordingly.
Company details
About CMC Markets
Written by the company
CMC Markets is a leading global provider of online trading. Our award-winning Next Generation platform and native mobile apps* offer our clients the tools to spread bet and trade CFDs across a range of financial markets, including forex, indices, cryptocurrencies, commodities, shares and treasuries.
Established in 1989, we have 35 years' industry knowledge and experience. We’re listed on the London Stock Exchange and headquartered in London, with several international offices in many of the world’s leading financial centres. This allows us to support over 1.5 m traders and investors worldwide (1.621 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2024).
*Awarded Best Mobile Trading Platform, ADVFN International Financial Awards 2024; No.1 Most Currency Pairs, ForexBrokers.com Awards 2024; No.1 Web Platform, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2022; No.1 Platform Technology, ForexBrokers.com Awards 2022.
Contact info
133 Hounsditch, EC3A 7BX, London, United Kingdom
- +44 (0)20 7170 8200
- clientmanagement@cmcmarkets.co.uk
- www.cmcmarkets.com
4.0
Great
2K reviews
Replied to 81% of negative reviews
Typically replies within 1 week
Great execution
Great execution. Instant deposits and withdrawals. The desktop platform has been down a couple of times, but overall, a great broker.
Date of experience: 16 April 2025
Invited
Spreads are the Best!!!
Spreads are tight and Platform is stable and dynamics! Great customer services!!!
Date of experience: 15 April 2025
Invited
CMC has always been my go to trading…I like it
CMC has always been my go to trading platform.
It looks professional
It provides news and economic calendar
It provides education
It is easy to use
It provides many levels and tiers of subscriptions
I like it.
Date of experience: 08 April 2025
Reply from CMC Markets
Hello Joseph and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
It got delayed. Customer service is slow but the rep do the job correctly
Date of experience: 08 April 2025
Reply from CMC Markets
Hello Varsha and thank you for taking the time to share your feedback with us.
We're sorry that your experience with CMC Markets' customer support fell short of your expectations. If there's anything specific you'd like to share or discuss further, please contact us at clientmanagement@cmcmarkets.ca or +1-866-884-2608.
Once again, thank you for your feedback. We hope to regain your trust and provide you with a better experience.
Kind regards,
Umar, CMC Markets team
A good platform but the customer…
A good platform but the customer service isn't the best. Email response is slow and the live chat support is non existent. It's luck of the draw if there is anyone online. Ive tried for about 4 days now and everytime I get the message ''No CSRs are available at this time, please try again later''
Date of experience: 08 April 2025
Reply from CMC Markets
Hello Alan and thank you for taking the time to share your feedback with us.
We're sorry that your experience with CMC Markets' customer support fell short of your expectations. If there's anything specific you'd like to share or discuss further, please contact us at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Once again, thank you for your feedback. We hope to regain your trust and provide you with a better experience.
Kind regards,
Umar, CMC Markets team
The platform is great
The platform is great, signing up was very easy. Dylan, my account manager is extremely helpful and attentive.
Date of experience: 02 April 2025
Reply from CMC Markets
Hello Gus and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Invited
The CMC Market's platform is simple and…
The CMC Market's platform is simple and easy to use. I am always got customer service response very quick if I have something confused.
Date of experience: 03 April 2025
Reply from CMC Markets
Hello Kuo and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets' platform and customer service.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.ca or +1-866-884-2608.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Invited
The thoughts of a novice trader.
The platform, whilst complex, which it has to be, is, if studied carefully, very efficient.
The helpdesk, which I tend to use by email, can be a little slow. That is 24 -48 hours respond time occasionally.
From not a lot of observation the commissions and spreads appear to be a little lower than the majority.
When financially joining the site the demo platform access was severely restricted. Making practicing fresh strategies impossible. I think this practice should be reviewed by CMC.
Date of experience: 31 December 2024
Reply from CMC Markets
Hello and thank you for taking the time to leave us a four-star review! We're pleased to hear about your positive experience with CMC Markets, and appreciate your feedback.
If you have any questions or additional suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
CMC, by far the best platform out there for PA TRADERS…
I love the platform and love the simple but effective charts.
I must say Frank is an exceptionally talented individual.
:-)
“Hindsight Trading is the most profitable trading in the world”
Remember:-
“There is always another Bus Coming along”
Date of experience: 02 April 2025
Reply from CMC Markets
Hello Chris and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with our platform and charts.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Invited
Reply from CMC Markets
Hello Zul and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Invited
Ecellent platform
Ecellent platform
Can trade small sizes
Low soread
And ig choice of market
Easy to set risks level
Date of experience: 30 March 2025
Reply from CMC Markets
Hello, and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
I would like to make a commendation for…
I would like to make a commendation for Selin who helped me with the cmc app + uploading my British passport as I'm eager to open an ISA and the deadline is just a few days away. She was calm, collected, to the point and eager to get things done. My issue was sorted in a matter of minutes. WOW a 5 star assistant who went out of her way to pinch into a job ... liaising with other departments to get this done. Thank you so much Selin.
Date of experience: 26 March 2025
Reply from CMC Markets
Hello Therese and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets, and we'll be sure to pass your kind words on to Selin.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
New customer
Transferred an ISA from another financial institution, seemless. CMC todate have been professional, efficient and great communication. So far so good
Date of experience: 10 March 2025
Reply from CMC Markets
Hello Ronan and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets.
If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Verified
Best Forex Brokers
One of the best Forex Brokers I ever saw. They are totally professional and competent. I never got any issues with them and everytime I got any questions I got an answer really fast! Thank you for you great work CMC Market! I strongly recommend to start your trading adventure with CMC Market!
Date of experience: 20 March 2024
Reply from CMC Markets
Hello Alexandre and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets. Your kind words mean a lot to us and serve as a great motivation for our team.
We're committed to delivering exceptional product development and ensuring our customers have a seamless experience. If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.ca or call at +1-866-884-2608.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Just withdrew all my money as trade…
Just withdrew all my money as trade reduced to reduce only. Why i do not meet minimum client requirement of earning over 28,000£.
Date of experience: 18 March 2025
Reply from CMC Markets
Hello Adetoyese and thank you for taking the time to share your feedback with us.
We're sorry that your experience with CMC Markets fell short of your expectations. Your input is important to us, and we're committed to addressing your concerns.
If there's anything specific you'd like to share or discuss further, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Once again, thank you for your feedback. We hope to regain your trust and provide you with a better experience.
Kind regards,
Umar, CMC Markets
Invited
Comprehensive and therefore complex…
Comprehensive and therefore complex charts which can be spread over multiple screens and devices.
Quick and helpful responses by staff at the telephone to clarify chart functions whilst one is in the heat of livetrading.
Date of experience: 08 March 2025
Reply from CMC Markets
Hello Stefan and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets. Your kind words mean a lot to us and serve as a great motivation for our team.
We're committed to delivering exceptional product development and ensuring our customers have a seamless experience. If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Invited
Great Mobile App
I use this spread betting company because they have the best user interface of all the others that I tried. The mobile version works really well for me.
Date of experience: 14 March 2025
Reply from CMC Markets
Hello Ian and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets. Your kind words mean a lot to us and serve as a great motivation for our team.
We're committed to delivering exceptional product development and ensuring our customers have a seamless experience. If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Sends promotional emails with no option…
Sends promotional emails with no option to unsubscribe. Unprofessional idi0t
Date of experience: 14 March 2025
Reply from CMC Markets
Dear IM,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your negative experience with CMC Markets. Your satisfaction is of utmost importance to us, and we deeply regret that we fell short of expectations.
We take your concerns seriously and are committed to addressing the issues you've raised. Please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200, and we'll do our best to assist you promptly.
At CMC Markets, we continuously strive to improve and provide the best possible experience for all our customers. Your feedback is invaluable in helping us identify areas to make meaningful changes and enhancements.
Once again, we apologise for any inconvenience you've faced, and we hope you'll allow us the chance to make things right.
Best regards,
CMC Markets
Reply from CMC Markets
Hello Siamak and thank you for taking the time to leave us a five-star review! We're thrilled to hear about your positive experience with CMC Markets. Your kind words mean a lot to us and serve as a great motivation for our team.
We're committed to delivering exceptional product development and ensuring our customers have a seamless experience. If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.ca or call at +1-866-884-2608.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
Invited
Great Trading Patform & Customer Support
The trading platform is intuitive to use and the customer support team are very knowledgeable.
Date of experience: 12 March 2025
Reply from CMC Markets
Hello Terence and thank you for taking the time to leave us a four-star review! We're thrilled to hear about your positive experience with CMC Markets. Your kind words mean a lot to us and serve as a great motivation for our team.
We're committed to delivering exceptional product development and ensuring our customers have a seamless experience. If you have any questions or suggestions, or need further assistance, please contact our customer support team at clientmanagement@cmcmarkets.co.uk or +44-020 7170 8200.
Thanks again for your support, and we look forward to serving you again!
Kind regards,
Umar, CMC Markets team
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