OANDA - TMS (EU) Reviews 25

TrustScore 3.5 out of 5

3.7

rondo Daszyńskiego 1, 00-843 Warszawa, Wola, PL


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Rated 5 out of 5 stars

Great Broker, Sam was very supportive and forth comming. Easy to use platform, can use it on your mobile. Seamles integration with Trading View. They even give free subscryption as credit on your trading account, which was a special offer running for the last two years.

Rated 1 out of 5 stars

Please stay away from so called forex trading, they will steal your money. This company will steal your money by taking overnight charge each day, including over the weekends as they wish, especially if you are trading metals.

Please think carefully, before you lose your money.


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

A trusted, regulated broker, OANDA gives you access to global markets for stocks and derivatives, with commission-free trading on forex pairs, cryptocurrencies, indices, and commodities CFDs. Design and build your own investment portfolio, trading with the trend or countertrend, with TradingView's "Most Popular Broker". Established in 1996, OANDA has affiliates in the world’s most active financial markets, including New York, Toronto, London, Warsaw, Singapore, Tokyo, and Sydney. For information email us at: info.eu@oanda.com.


Contact info

  • rondo Daszyńskiego 1, 00-843, Warszawa, Wola, Poland

3.7

Average

TrustScore 3.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Really Good service !

Date of experience: 17 April 2025

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Reply from OANDA - TMS (EU)

Hi Jamie,

We’re really happy to hear about your 5* experience with OANDA.

Thanks for your review,
Team OANDA

Rated 5 out of 5 stars

Great support

Great support, Nikita was very helpful and responsive. Go for Oanda 100% !

Date of experience: 15 April 2025

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Reply from OANDA - TMS (EU)

Hi Bogdan,

We're so happy to hear you're enjoying your trading experience.

Thanks for your 5* review,
Team OANDA

Rated 5 out of 5 stars

Excellent customer support.

Excellent customer support.
I had rookie questions but customer support was on the phone very quickly and resolved my issue instantaneously.

Date of experience: 21 February 2025

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Reply from OANDA - TMS (EU)

Hi Wilfried,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that!

Thanks again,
Team OANDA

Rated 2 out of 5 stars

A fine broker, but

A fine broker, but has very discret fees. For example when withdrawing money, they take a cut, and don't openly tell you.

Date of experience: 06 February 2025

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Reply from OANDA - TMS (EU)

Hi Hugo,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com - or cxsupport@oanda.com if you’re a EU resident.

Regards,
Team OANDA.

Rated 5 out of 5 stars

Great Broker

Great Broker, Sam was very supportive and forth comming. Easy to use platform, can use it on your mobile. Seamles integration with Trading View. They even give free subscryption as credit on your trading account, which was a special offer running for the last two years.

Date of experience: 01 February 2025

OANDA - TMS (EU) logo

Reply from OANDA - TMS (EU)

Hi Krzysztof,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support

Every time I had a problem they quickly responded and helped me

Date of experience: 17 January 2025

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Reply from OANDA - TMS (EU)

Hi Vlad,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 1 out of 5 stars

Warning: Scam Broker - Do Not Deposit Money

Warning: Scam Broker - Do Not Deposit Money

I had a terrible experience with this broker. I deposited money into my account, but I was never able to execute any trades. After making the deposit, the support disappeared completely. Initially, they were very responsive, even calling me after I created the account, but once the money was deposited, I received no replies to my emails and no further support.

I couldn’t trade, and worst of all, I couldn’t withdraw my funds. They took my money and disappeared. This is a scam operation, and I strongly advise everyone to stay away. Be cautious before depositing any money with this broker, as they will only take your funds and leave you with no way to retrieve them.

Do yourself a favor and avoid this broker at all costs.

Date of experience: 03 January 2025

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Reply from OANDA - TMS (EU)

Hi Robertas,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on cxsupport@oanda.com.

Regards,
Team Oanda

Rated 3 out of 5 stars

a good broker but ...

Sometimes I experience connection problems. Which is annoying during day trading. The biggest disadvantage is the trading hours for the crypto market. They are not online 24/7.
Especially annoying during weekends and holidays.

But overall I am satisfied with them.
And they are definitely not scammers.

Date of experience: 31 December 2024

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Reply from OANDA - TMS (EU)

Hi DG,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on cxsupport@oanda.com.

Regards,
Team Oanda

Rated 1 out of 5 stars

They are thieves!!!

Please stay away from so called forex trading, they will steal your money. This company will steal your money by taking overnight charge each day, including over the weekends as they wish, especially if you are trading metals.

Please think carefully, before you lose your money.

Date of experience: 20 December 2024

OANDA - TMS (EU) logo

Reply from OANDA - TMS (EU)

Hi Joni,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on cxsupport@oanda.com.

Regards,
Team Oanda

Rated 2 out of 5 stars

Best company in the world to take…

Best company in the world to take deposits..
Payouts not so musch.
Paid a fee of 60 euro to get 330 euro out.

Date of experience: 14 December 2024

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Reply from OANDA - TMS (EU)

Hi Kim,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on cxsupport@oanda.com.

Regards,
Team Oanda

Rated 1 out of 5 stars

unprofessional company

Scam company

Date of experience: 30 October 2024

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Reply from OANDA - TMS (EU)

Hi Khaled,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on cxsupport@oanda.com.

Regards,
Team Oanda

Rated 5 out of 5 stars

Professional Oanda Brokers TMS

very professional and very kind also! even if new to trading they help you find your way.

payments are fluid and short in time, the same day for funding your account after being registered and proof passes etc. and to three days for withdrawing funds.

they are reliable and available.

MvM

Date of experience: 10 July 2024

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Reply from OANDA - TMS (EU)

Hi Shiba

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on cxsupport@oanda.com

Thanks,
Team OANDA

Rated 5 out of 5 stars

great customer service

While Opening a New Live Account with OANDA, I had a few issues with depositing, sending files, trading on trading view but Danylo Titskyi helped me out with every problem I had very quickly through email,
Very pleasant person to talk to and very helpful.

Date of experience: 27 September 2024

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Reply from OANDA - TMS (EU)

Hi Alan,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. You can learn more from our FAQ page here: https://help.oanda.com/eu/en/faqs/contact-customer-support.htm.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Great Customer Support

Excellent and effective customer support !
Very quick and efficient, it is greatly appreciated to have support via phone and email.

Moreover, their trading platform works well and the link with Trading View is very easy to do.

I can only recommend them !

Date of experience: 11 September 2024

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Reply from OANDA - TMS (EU)

Hi Johann

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. You can learn more from our FAQ page here: https://help.oanda.com/eu/en/faqs/contact-customer-support.htm.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Very good customer service

Very good customer service
fast reply, detailed explanation, good.

Date of experience: 21 August 2024

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Reply from OANDA - TMS (EU)

Hi LUO

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Super friendly

Super friendly ! 👍🏼

Date of experience: 16 July 2024

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Reply from OANDA - TMS (EU)

Hi Patrik,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Ukrainian customer support is great!

Date of experience: 24 June 2024

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Reply from OANDA - TMS (EU)

Hi Valentyna,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Great broker and service

Oanda provides excellent service and supports you from start to finish. They will call you to confirm that everything is in order. Truly a top broker! thanks to Vincent.

Date of experience: 17 June 2024

OANDA - TMS (EU) logo

Reply from OANDA - TMS (EU)

Hi Tarik,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Excellent Customer Support

Despite entering all the correct settings, I was unable to log in to my new trading account. Much to my satisfaction, Oanda customer support spent the time to patiently identify and correct the issue. In addition, the MT4 charts which were slow and often froze using my previous Forex broker now function smoothly without interruption with Oanda. I highly recommend them.

Date of experience: 12 June 2024

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Reply from OANDA - TMS (EU)

Hi Pacer,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

excellent service

excellent service! and fast! great attention

Date of experience: 29 May 2024

OANDA - TMS (EU) logo

Reply from OANDA - TMS (EU)

Hi JBM,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

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