Every day, Peter Hawkins wakes up filled with determination to make a difference. As UNICEF's Representative in Yemen, he puts that boundless energy into helping young people survive one of the world’s most intractable humanitarian crises.

After a decade of conflict and collapse, a new generation of Yemenis are yearning for a better tomorrow: “[...] children sit there in these classrooms with no walls, no floors, no desks, and learn [...]. And they come to me and say, ‘we will continue to learn. But if you can give us desks [...] fill up the walls [...] give us a floor and a blackboard, it will be even better.’”

In this episode, Peter Hawkins reflects on the striking resilience of the people he serves, and shares how his upbringing in Ethiopia and service in Iraq taught him to never give up working for change. For him, the biggest challenge today is not so much about raising awareness, but about action, “It is so important to understand how one side of the world is so lucky and the other side of the world is still desperately poor, and how we bring those two together.”

Peter Hawkins :: interviewed by Melissa Fleming

“It's tragic and it's unimaginable, but at the same time, people live their lives and they do the best they can, and they remain generous and warm, despite the circumstances that they live in. You go to these places and you see the worst and you see the best, and it's all in one package, and it is just something that really, really touches you. It's not like a regular job.”

Vivian van de Perre’s calling is to help nations transition from conflict to peace. Now the deputy head of peacekeeping in the Democratic Republic of the Congo (DRC), she leads a life-saving operation in the rebel-held city of Goma.

A recent peace accord has raised hopes of an end to the violence that has plagued eastern DRC for the past three decades. In this episode, recorded before the peace agreement, Vivian van de Perre reflects on the impact of funding cuts on active war zones, on peacekeeping as a delicate balancing act, and shares why she falls for every place she serves.

Vivian van de Perre :: interviewed by Melissa Fleming

“[Serving refugees] is not a job, it's a mission, and there's always fire in the belly that keeps you wanting to do more, but also never giving up. This is the UNHCR I joined.”

Yacoub El Hillo spent more than thirty years serving refugees and displaced people in some of the world’s worst conflict zones. But when cataclysmic war erupted in his hometown of Khartoum, Sudan, the Regional Director for Africa at the United Nations Development Coordination Office (DCO) had to help his own family flee the violence.

“I don't think there's any home in Khartoum that was spared … the assumption is that everything is gone.”

Having served in more than 16 duty stations, from Liberia to Syria, Somalia and Afghanistan, Yacoub El Hillo has rarely seen any conflict as devastating as the one currently decimating Sudan. In this episode, he reflects on the scale of the human suffering there, looks back on a rich and varied career with the UN, and shares why all nations deserve a chance to strive for a brighter future.

Yacoub El Hillo :: interviewed by Melissa Fleming

“[W]e need to support their courage, their resilience, their need to survive...and their rights.”

With her background in human rights law, Georgette Gagnon was once said to represent the conscience of war. Currently serving as the Secretary-General’s Deputy Special Representative for Afghanistan, she has been devastated by the sweeping loss of rights for women and girls there.

“You used to see across the country hundreds of girls going to school... Now, of course, you don't see that, and it's heartbreaking. It's such a huge loss for the entire society,” she says.

Afghanistan has one of the highest numbers of people in need of humanitarian support, and drastic cuts to humanitarian assistance affect access to critical care for millions. In this episode, Georgette Gagnon shares her hopes and fears for a country close to her heart, and reflects on a career serving in some of the world’s toughest places, from Syria to Sudan and Libya.

Georgette Gagnon :: interviewed by Melissa Fleming

“Peace agreements don't last forever … peace itself doesn't last forever. Democracy is not something that can be taken for granted. These are all issues which require kind of constant engagement by people of good intent.”

As a young white activist in South Africa, Nicholas Haysom risked detention to oppose the apartheid regime, later working alongside Nelson Mandela. Now Special Representative of the Secretary-General for South Sudan and Head of the United Nations Mission there, he is still striving tirelessly in pursuit of peace and human rights.

“The lesson of [Nelson] Mandela is not just being a nice person, it's perseverance in your ideals. It'll change the world.”

After a long and varied career, Nicholas (Fink) Haysom is supporting recovery and resilience in South Sudan, the UN’s newest member state. In this episode, he reflects on helping the world’s youngest nation build a better future, on why thorny negotiations are always necessary to move on from any civil war, and on why lasting peace should never be taken for granted.

Nicholas Haysom :: interviewed by Melissa Fleming

“Something happened to me in those hours that we spent in that orphanage, because I remember that on the plane back ... I told my father...I don't want to be a writer for sure. Second, I don't want to be a translator or an interpreter. I want to do humanitarian work.”

Rather than follow in the footsteps of his late father, a Nobel-prize winning writer, Gonzalo Vargas Llosa opted instead to serve humanity. Now the UN High Commissioner for Refugees’ Representative to Syria, he just witnessed a historic end to 14 years of conflict and crisis.

“There were these long, long lines of cars of Syrian refugees coming back from Lebanon. So many of them stopped the car the moment that they entered Syria, they got out of the car, they kissed the ground … saying we are so happy to be back in this new Syria.”

The fall of the Assad regime has brought fresh hope for millions of displaced Syrians. Yet with a lack of housing, services and jobs still preventing most from returning, the UN is calling for action to support returnees. In this episode, Gonzalo Vargas Llosa looks back on a career full of seismic turning points, and reflects on the painful sacrifices of a life spent in service.

Gonzalo Vargas Llosa :: interviewed by Melissa Fleming