I am Albert Adjabeng and I was having trouble logging into my account for a couple months. I had a multiple failed login attempts and a customer assistant or someone from ICMarkets helped to resolve my account issues back; So im now able to use my ICMarket account. Thanks very much helpful people…
IC Markets Global Reviews 44,554
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I had trouble logging into my account through both the app and website, and I wasn’t receiving the authentication code. The ICM support team was quick to respond and solved the problem efficiently. Great service and very helpful. Thank you!
Really need say
Becouse It take loot of time to be profitable and still have few years that I have losses ,that is pretty okey , every job need some times to succced and developed and I thinking this is investment for life.
I know loot of peoples still lose money and that is normal till thay become very experice and discipline
So for broker one of things is good is fast custumer support whey you need it , and today , and few days before , and all time before I have very good experince with Custumer support of IC Market Global
I was struggling to set up Metatrader 5 on my iphone and macbook. MT5 was not accepting my new ICMarkets account details. A customer service rep kindly successfully diagnosed and resolved both of my issues.
Company details
Written by the company
IC Markets Global is one of the world's largest online Forex (FX) trading brokers, offering spreads from 0.0 pips to traders globally. With the fastest trade execution and unmatched liquidity, IC Markets Global is the number one choice for active Forex traders. IC Markets Global offers online Forex trading through multiple platforms, including MetaTrader 4, cTrader, Webtrader, and apps for iPhone and Andriod. Gain an edge today - trade with IC Markets Global. **The overall reviews and ratings relate to the IC Markets Global brand.**
Written by the company
Contact info
141 Omonoias Avenue, The Maritime Centre Block B, 1st Floor, 3045 , Limassol , Cyprus
- support@icmarketsgroup.com
- icmarkets.com
Replied to 98% of negative reviews
Typically replies within 1 week
Trouble Login In My Account For Some Months
I am Albert Adjabeng and I was having trouble logging into my account for a couple months. I had a multiple failed login attempts and a customer assistant or someone from ICMarkets helped to resolve my account issues back; So im now able to use my ICMarket account. Thanks very much helpful people…
Date of experience: 19 April 2025
I was struggling to log in to my…
I was struggling to log in to my account then I contacted the support team, and they fixed the issue I was struggling with...now I login with ease
Date of experience: 19 April 2025
Trouble opening a new account
I needed to open a new account but had some issues. Adrian helped me out very fast and with patience. I really appreciate it very much.
Date of experience: 19 April 2025
Fast and quick customer service & well…
Fast and quick customer service & well regulated broker !
Date of experience: 20 April 2025
the best of the best broker that ever…
the best of the best broker that ever exist
Date of experience: 19 April 2025
I had trouble logging into my account…
I had trouble logging into my account through both the app and website, and I wasn’t receiving the authentication code. The ICM support team was quick to respond and solved the problem efficiently. Great service and very helpful. Thank you!
Date of experience: 19 April 2025
When I needed help syncing my account…
When I needed help syncing my account with TradingView and getting it verified on a Saturday, their team responded immediately—what a fantastic experience!
Date of experience: 19 April 2025
A classy treatment and a perfect…
A classy treatment and a perfect platform Their responses are quick to all customers
Date of experience: 19 April 2025
Quick help for when things doesn’t work…
Quick help for when things doesn’t work as it should
Date of experience: 19 April 2025
I had a question about residence and…
I had a question about residence and verification steps but not anymore thanks to the WhatsApp helping team Quick Huge Help Thanks alot 🫶
Date of experience: 19 April 2025
Reliable Platform with Outstanding Support
I've had a great experience with IC Markets so far. The platform is reliable, fast, and user-friendly, making trading smooth and efficient. What really stood out was the excellent support I received from ICM support—quick responses and very professional assistance. Highly recommend for both beginners and experienced traders!
Date of experience: 19 April 2025
They are great
They are great. The customer experience is doing their job. Just keep it up guys.
Date of experience: 19 April 2025
awsome with good mind
Date of experience: 19 April 2025
The best broker
IC Markets is a great broker. I really like it, and their support team provides excellent assistance.
Date of experience: 19 April 2025
Quick and accurate response.
Date of experience: 19 April 2025
Very good broker and amazing customer…
Very good broker and amazing customer support team
Date of experience: 19 April 2025
I had a great experience with IC…
I had a great experience with IC Markets' customer support. The team was quick to respond and very helpful in guiding me through the process of converting my account to an Islamic (swap-free) account. They were professional, polite, and made everything clear. Really appreciate the efficient and respectful service — highly recommended!
Date of experience: 19 April 2025
Thumbs up!
Great experience since I opened my account with them.
Very intuitive and ergonomic platform. Qualitative customer service and attentive to the customer's needs. To recommend without any worries
Date of experience: 19 April 2025
I am a newbie
I am a newbie, so I ran to the Chatbot for every little problem. All my queries were answered directly, and the chatbot even gave some explanations. Hopefully, my authentication will be done.
Date of experience: 19 April 2025
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