normal_page

<p>When visiting our website, some certain information in regards to your visit will be automatically kept by COOKIES. This policy will describe what they are, how they works, for which reasons and even how to delete and/or block. By using our website, you are agreeing that we can use cookies in line with this policy.</p>

<h4>What are cookies?</h4>

<p>Cookies are small files containing information which being able to store on your computer and/or device (PCs, smartphones, etc.) by your web browser while you are surfing our website.</p>

<p style="text-align:center"><img alt="" class="img-fluid" src="https://media.bangkokair.com/uploads/page/cookie00.jpg" style="max-height:366px" /></p>

<h4>How do we use cookies?</h4>

<p>To serve you better and to enhance your visit&rsquo;s satisfaction, we use cookies to distinguish you from others. This uniqueness will be brought to recognize you more quickly, boost our website&rsquo;s friendliness to you and thus simplify your surfing. The statistical data of website will be analysed so as to improve our offer. By doing so, third-parties services are also included and perform some certain tasks on our behalf. They also use (Internet Protocol) IP addresses and cookies to create and process transactional data, or to associate accounts with you for statistical and marketing purposes.</p>

<p style="text-align:center"><img alt="" class="img-fluid" src="https://media.bangkokair.com/uploads/page/cookie03.jpg" style="max-height:366px" /></p>

<h4>Several types of cookies we are using and how they function</h4>

<p>Four main types of cookies are used to serve on different purposes in our website. Be noted that none of them can identify you personally.</p>

<ul>
	<li><strong>Strictly Necessary cookies</strong> are very essential for our website to function as they allow the web servers to respond to your actions, support the structure of the page being displayed to you as well as provide the consistency of experience during your journey of surfing our website and ensuring security features.

	<p>Anonymous information from website analytics tools are used to help us understand how customers use our platforms, and to identify areas of improvement within the platforms, to develop best possible user experience.</p>

	<p>These cookies do not store any personally identifiable information.</p>

	<p>Our website currently uses the following strictly necessary cookies</p>

	<div class="table-responsive">
	<table class="standard-table table">
		<thead>
			<tr>
				<th width="18%">
				<center>Cookie Name</center>
				</th>
				<th width="14%">
				<center>Source</center>
				</th>
				<th>
				<center>Purpose</center>
				</th>
				<th width="22%">
				<center>Further Information</center>
				</th>
			</tr>
		</thead>
		<tbody>
			<tr>
				<td>PHPSESSID, ASP.NET_SessionId, JSESSIONID, CAKEPHP</td>
				<td rowspan="8">Bangkok Airways</td>
				<td>This cookie is used to preserve coding factors necessary to display to the user in a determined way.</td>
				<td>Cookies expiration time : When browser is closed</td>
			</tr>
			<tr>
				<td>AWSALBCORS, AWSALB</td>
				<td>These cookies are used for load balancing purpose, making the overall server resources to process more efficiently.</td>
				<td>Cookies expiration time : When browser is closed</td>
			</tr>
			<tr>
				<td>_ga, _gat, _gid</td>
				<td>The Google Analytics engine was set to technically identify each user who entered the site in a disclosed manner so-called &ldquo;ID&rdquo;. With this ID created and stored as cookies are sent through Google Analytic servers to calculate usage statistics. User&rsquo;s IP address will not be kept or shared with other third party.</td>
				<td>For Google&#39;s Privacy Policy in respect of Google Analytics, please visit <a href="https://policies.google.com/privacy" target="_blank">https://policies.google.com/privacy</a> Moreover, if you wish to opt out of tracking from Google Analytics, please visit: <a href="https://tools.google.com/dlpage/gaoptout?hl=en-GB" target="_blank">https://tools.google.com/dlpage/gaoptout?hl=en-GB</a>.<br />
				<br />
				Cookies expiration time:<br />
				1). _ga = 2 years<br />
				2). _gid = 24 hours</td>
			</tr>
			<tr>
				<td>_dc_gtm_UA-xxxxxxxx</td>
				<td>This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page, without it pages may not function correctly.</td>
				<td>Cookies expiration time : When browser is closed</td>
			</tr>
			<tr>
				<td>_gclxxxx</td>
				<td>This cookie of Google allow us to track conversion made through the flow.</td>
				<td>Cookies expiration time : 90 days</td>
			</tr>
			<tr>
				<td>gpv, s_nr, s_cc, s_sq</td>
				<td>The Adobe Analytic engine was set to technically identify each user who entered the site in a disclosed manner so-called &ldquo;ID&rdquo;. With this ID created and stored as cookies are sent through Adobe Analytic servers to calculate usage statistics. User&rsquo;s IP address will not be kept or shared with other third party.</td>
				<td>For Adobe privacy policy in respect of Adobe Analytics, please visit <a href="https://www.adobe.com/privacy/policy.html" target="_blank">https://www.adobe.com/privacy/policy.html</a><br />
				<br />
				Cookies expiration time:<br />
				1). s_cc = expires when browser is closed<br />
				2). s_sq = expires when browser is closed<br />
				3). s_nr = expires when browser is closed<br />
				4). gpv = expires when browser is closed</td>
			</tr>
			<tr>
				<td>_pk_id, _pk_ses</td>
				<td>These cookies are used to help website owners track visitor behaviour and measure site performance from web analytics platform anonymously.</td>
				<td>Cookies expiration time:<br />
				1). _pk_id = 1 year<br />
				2). _pk_ses = 1 day</td>
			</tr>
			<tr>
				<td>XSRF-TOKEN</td>
				<td>This cookie helps in site security to prevent Cross-site Request Forgery.</td>
				<td>Cookies expiration time : When browser is closed</td>
			</tr>
		</tbody>
	</table>
	</div>
	</li>
	<li><strong>Performance cookies</strong> and scripts allow us to track successful completion of action and/or events, this includes purchases from referred traffics from our partners. All information these cookies collect is aggregated and therefore anonymous.
	<p>Our website currently uses the following analytical / performance cookies</p>

	<div class="table-responsive">
	<table class="standard-table table">
		<thead>
			<tr>
				<th width="18%">
				<center>Cookie Name</center>
				</th>
				<th width="14%">
				<center>Source</center>
				</th>
				<th>
				<center>Purpose</center>
				</th>
				<th width="22%">
				<center>Further Information</center>
				</th>
			</tr>
		</thead>
		<tbody>
			<tr>
				<td>_gcl</td>
				<td rowspan="2">Bangkok Airways</td>
				<td>This cookie of Google allow us to track conversion made through the flow.</td>
				<td>Cookies expiration time : 90 Days</td>
			</tr>
			<tr>
				<td>_pk_id</td>
				<td>These cookies are used to help website owners track visitor behaviour and measure site performance from web analytics platform anonymously.</td>
				<td>Cookies expiration time:<br />
				_pk_id = 1 years</td>
			</tr>
			<tr>
				<td>aw, visitor_id</td>
				<td>Bangkok Airways<br />
				Third Party</td>
				<td>This cookie is used to attribute credit to affiliate referred from referral link.</td>
				<td>Cookies expiration time:<br />
				1). aw = 3 days<br />
				2). visitor_id = 1 Year</td>
			</tr>
		</tbody>
	</table>
	</div>
	</li>
	<li><strong>Functional cookies</strong> help us to recognize when you revisit our website. With this information, thereby we can customize our website based on your preferences; provide enhanced, more personal features to facilitate your visit. Such information collected by these cookies is usually anonymized, hence we cannot identify you personally.
	<p>Our website currently uses the following functional cookies</p>

	<div class="table-responsive">
	<table class="standard-table table">
		<thead>
			<tr>
				<th width="18%">
				<center>Cookie Name</center>
				</th>
				<th width="14%">
				<center>Source</center>
				</th>
				<th>
				<center>Purpose</center>
				</th>
				<th width="22%">
				<center>Further Information</center>
				</th>
			</tr>
		</thead>
		<tbody>
			<tr>
				<td>PG_LANGUAGE</td>
				<td rowspan="3">Bangkok Airways</td>
				<td>This cookie is used to help us record which language you selected on our site. When you return, with this cookie, the language you selected will be displayed as a default language.</td>
				<td>Cookie expires : 30 days.</td>
			</tr>
			<tr>
				<td>currency</td>
				<td>This cookie is used to help us record which currency you selected on our site*. Fare shown on website will be converted and displayed according to the selected currency.<br />
				<span class="remark">* this excludes fares in booking engine</span></td>
				<td>Cookie expires : 30 days.</td>
			</tr>
			<tr>
				<td>PG_WELCOME</td>
				<td>This cookie is used to record the serving of &ldquo;Welcome&rdquo; banner on our homepage and allow it to display once per day.</td>
				<td>Cookie expires : 1 day.</td>
			</tr>
			<tr>
				<td>presence</td>
				<td>Facebook Messenger</td>
				<td>This cookie is used to maintain the user&rsquo;s chat state of Facebook Messenger on our website when chat tab are engaged.</td>
				<td>Cookies expiration time : When browser is closed</td>
			</tr>
		</tbody>
	</table>
	</div>
	</li>
	<li><strong>Targeting cookies</strong> will be placed on your device to record your visit, the page and the link you have visited and followed. The gained information will be used to tailor our website and our advertising campaign to suit your interests.</li>
</ul>

<p>&nbsp;</p>

<p style="text-align:center"><img alt="" class="img-fluid" src="https://media.bangkokair.com/uploads/page/cookie01.jpg" style="max-height:366px" /></p>

<h4>Opting-out from our Third Party Online Advertising Networks</h4>

<p>You can opt out from seeing our advertisement which is processed and delivered by our third party networks, but such opt out does not mean you will no longer receive any advertising from other websites.</p>

<p><strong>&bull; Facebook :</strong><br />
Facebook&#39;s data use policy: <a href="http://www.facebook.com/about/privacy/your-info-on-other" target="_blank">http://www.facebook.com/about/privacy/your-info-on-other</a></p>

<p><strong>&bull; Adobe Advertising Cloud :</strong><br />
To opt out from Adobe Advertising Cloud, please see details as stated in this link: <a href="https://www.adobe.com/sea/privacy/opt-out.html#interest-based-ads" target="_blank">https://www.adobe.com/sea/privacy/opt-out.html#interest-based-ads</a></p>

<p>Be noted that Adobe complies with the Digital Advertising Alliance (DAA) Self-Regulatory Principles for Online Behavioral Advertising and related DAA guidance. For more general information on interest-based ads and your choices, please see:</p>

<ul>
	<li>Australian Digital Advertising Alliance (ADAA)</li>
	<li>Digital Advertising Alliance (DAA)</li>
	<li>European Interactive Digital Advertising Alliance (EDAA)</li>
	<li>Network Advertising Initiative (NAI)</li>
</ul>

<p>In addition to the cookies set by third parties set out above, the following other advertising cookies are also used:</p>

<div class="table-responsive">
<table class="standard-table table">
	<thead>
		<tr>
			<th width="18%">
			<center>Cookie Name</center>
			</th>
			<th width="14%">
			<center>Source</center>
			</th>
			<th>
			<center>Purpose</center>
			</th>
			<th width="22%">
			<center>Further Information</center>
			</th>
		</tr>
	</thead>
	<tbody>
		<tr>
			<td>AMCVS_E1154AE159B1389B0A495CEC%40AdobeOrg,<br />
			AMCV_E1154AE159B1389B0A495CEC%40AdobeOrg</td>
			<td>Bangkok Airways</td>
			<td>The Adobe Analytic engine was set to technically identify each user who entered the site in a disclosed manner so-called &ldquo;ID&rdquo;. With this ID created and stored as cookies are sent through Adobe Analytic servers to calculate usage statistics. User&rsquo;s IP address will not be kept or shared with other third party.</td>
			<td>For Adobe privacy policy in respect of Adobe Analytics, please visit <a href="https://www.adobe.com/privacy/policy.html">https://www.adobe.com/privacy/policy.html</a><br />
			Cookies expiration time:<br />
			1). AMCV_* = 1 year</td>
		</tr>
		<tr>
			<td>fr, fbp</td>
			<td rowspan="2">Facebook</td>
			<td>This cookie is utilized to assemble information for advertising purposes, for anonymously advertising on social media campaigns and anonymously gathering of information. This cookie is also to ensure that Facebook add-on used on the website homepage function and show appropriately.</td>
			<td rowspan="2">For more information relating to Facebook&rsquo;s Privacy Policies, please visit <a href="https://www.facebook.com/policies/cookies/" target="_blank">https://www.facebook.com/policies/cookies/</a><br />
			<br />
			Cookies expiration time:<br />
			1). fr = 3 months<br />
			2). pl = 3 months<br />
			3). xs = 3 months<br />
			4). sb = 2 years<br />
			5). Fbp = 90 days</td>
		</tr>
		<tr>
			<td>sb, pl, xs</td>
			<td>This cookie provides information on the effectiveness of campaign established on Facebook. The pixel-base code tracks activity on our website, providing a baseline for measuring specific events and campaigns. With this measurement, we have the ability to convert website traffics into anonymous audiences and will later be used for advertising purposes.</td>
		</tr>
		<tr>
			<td>IDE, NID</td>
			<td>Google Advertising</td>
			<td>This cookie is used for remarketing, make advertising more engaging to users and more valuable to publishers and advertisers, to improve reporting on campaign performance; and to avoid showing ads the user has already seen.</td>
			<td>For Google&#39;s Privacy Policy in respect of Google Advertising, please visit <a href="https://policies.google.com/technologies/cookies" target="_blank">https://policies.google.com/technologies/cookies</a><br />
			<br />
			Cookies expiration time:<br />
			1). IDE = 2 years<br />
			2). NID= 180 days</td>
		</tr>
		<tr>
			<td>demdex</td>
			<td rowspan="2">Adobe Audience Manager</td>
			<td>Adobe Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manager perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.</td>
			<td rowspan="2">For Adobe&rsquo;s Privacy Policy in respect of Adobe Audience Manager, please visit <a href="https://www.adobe.com/privacy/policy.html" target="_blank">https://www.adobe.com/privacy/policy.html</a><br />
			<br />
			Cookies expiration time:<br />
			1). demdex = 180 days<br />
			2). dextp = 180 days<br />
			3). dpm = 180 days</td>
		</tr>
		<tr>
			<td>dextp, dpm</td>
			<td>Audience Manager sets this cookie to record the last time it made a data synchronization call.</td>
		</tr>
		<tr>
			<td>everest_g_v2, everest_session_v2, ev_sync_yh,ev_sync_enc, ev_sync_dd, ev_sync_ax, adcloud</td>
			<td>Adobe Advertising Cloud</td>
			<td>
			<p>Adobe Advertising Cloud sets the cookie after user clicks on an advertising placement, this cookie matches such click to the determined events set on our website under domain eversttech.net.</p>

			<p>Media Optimizer sets the ev_sync_variable cookie name to record the date when synchronization will be performed. This is an ad exchange-specific cookie that synchronizes the Media Optimizer user ID with the partner&#39;s ad exchange platform. It is created for new users and sends a synchronization request when it expires. The ev_sync_variable cookie name contains the synchronization date in yyyymmdd format and is set in the eversttech.net domain.</p>

			<p>The variable name in the cookie indicates that this description and behavior applies to all Media Optimizer cookies that start with ev_sync_. These cookies can appear with a variety of terms appended to the end of the name. Some common examples include, but are not limited to, the following: ev_sync_ax ev_sync_bk ev_sync_dd format and is set in the eversttech.net domain.</p>
			</td>
			<td>Cookies Expiration Time :<br />
			1). everest_g_v2 = 2 years<br />
			2). ev_sync_enc = 31 days<br />
			3). ev_sync_dd = 31 days<br />
			4). ev_sync_ax = 31 days<br />
			5). adcloud = 1 year</td>
		</tr>
	</tbody>
</table>
</div>

<h4>Cookies Settings</h4>

<p>You can change your cookie preferences any time by clicking on the &lsquo;Cookies Settings&rsquo; icon at the bottom left corner, adjust the sliders available in each cookie type to &lsquo;On&rsquo; or &lsquo;Off&rsquo;, then click &lsquo;Confirm my Choices&rsquo; to save.</p>

<h4>Can you erase or block cookies?</h4>

<p>Cookies can be blocked from your browser used to surf our website. Please visit the link below to learn how to perform blocking.</p>

<ul>
	<li><a href="https://support.google.com/chrome/answer/95647?hl=en" target="_blank">Chrome</a></li>
	<li><a href="https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer" target="_blank">Firefox</a></li>
	<li><a href="https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11" target="_blank">Internet Explorer</a></li>
	<li><a href="https://support.apple.com/kb/PH21411?locale=en_US&amp;viewlocale=en_US" target="_blank">Safari</a></li>
	<li><a href="https://support.apple.com/en-us/HT201265" target="_blank">Safari for ios</a></li>
	<li><a href="https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&amp;hl=en&amp;oco=0" target="_blank">Chrome for android</a></li>
	<li><a href="https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DiOS&amp;hl=en&amp;oco=0" target="_blank">Chrome for ios</a></li>
</ul>

<h4>Policy Amendment</h4>

<p style="text-align:center"><img alt="" class="img-fluid" src="https://media.bangkokair.com/uploads/page/cookie02.jpg" style="max-height:366px" /></p>

<p>This policy may be updated occasionally so as to properly comply with upcoming rules and regulations. It is recommended to check this page from time to time to make sure that you get used to with any changes.</p>

<p class="remark">* Updated : 15 August 2022</p>


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